Feel better, together

At this time, people enrolling in the practice must meet the following criteria:

• Virginia resident
• Ability to use Zoom 
• Comfort in group medical setting (patient or parent/guardian)

Expect to finally feel heard—and to begin understanding your body in a whole new way. Our approach is personalized, integrative, and grounded in the belief that healing happens when we honor your story, your physiology, and your pace.

Once your appointment is confirmed, you’ll receive a detailed intake questionnaire to complete before we meet. This allows us to fully understand your story, symptoms, and goals so we can make the most of our time together.

Access to video lessons, group visits, and membership resources will be granted after your first appointment, once you’ve been invited into the membership.

You’ll meet one-on-one with either Rachel (functional medicine) or Yana (functional nutrition) for a full 60-minute deep dive into your history, goals, and current symptoms. From there, we’ll create a personalized care plan to help you move forward with clarity.

Unfortunately, we are not able to offer single one-off sessions beyond the initial appointment. Root cause medicine takes time and we've found that frequent follow-ups make all the difference with regards to patient outcomes.

Patients are able to schedule an annual "initial appointment" without a membership if they desire.  

We recognize that everyone “cooks at different degrees.” Some families dive in quickly, while others take a slower, more intentional pace—and both are welcome.

There is no long-term contract. If you decide the membership is no longer the right fit, you may cancel at any time with a 30-day notice. Any scheduled payments within those 30 days will still be processed, and you'll continue to have full access to membership resources through the end of your billing cycle.

Due to the nature of the group visits, we only record the "webinar" teaching portion. The Q&A portion is not recorded. Attendance is encouraged but not necessary.

You will be able to submit questions ahead of time if you are unable to attend and they will be answered in the group chat.

We take a whole-systems approach to healing. Together, we’ll explore:

• Nutrition

• Lifestyle rhythms and stress

• The neuroendocrine system (adrenals, hormones)

• Gut health and digestion

• Detoxification pathways

• Mitochondrial and energy systems

Unfortunately, we do not accept insurance. However, we do accept HSA and FSA cards.

Insurance companies typically do not recognize the depth of evaluation or the time required to address chronic, complex conditions as medically necessary. These issues often take years—sometimes decades—to develop, and we believe they deserve thoughtful, individualized care. By removing the insurance “middle man,” we’re able to offer transparent pricing and high-touch service that reflects the true value of our care.

After your visit, you may request a superbill detailing your charges, which you can submit to your insurance provider for possible reimbursement. Please note that reimbursement is not guaranteed, and coverage varies by carrier. It is your responsibility to confirm whether your plan includes out-of-network or functional medicine services. We are not able to assist with insurance claims or appeals.

Appointment fees are transparent and as follows:

Functional medicine

• 30-minute follow up appointment - $150
• 60-minute follow up appointment - $250

Functional nutrition

• 30-minute follow up appointment - $100
• 60-minute follow up appointment - $200

Upon enrolling, you'll have the payments auto-debited each month. 

Our membership is similar to a gym membership. These monthly payments will continue during the duration of your membership. A 30 day written notice (either email or portal message) is required for cancellation of membership.

A 30-day written notice is required to cancel your membership. You can send a message via the patient portal or email us directly. To make things easy, we recommend sending your request to Nikki, our Office Manager, through the portal—she’ll take care of the rest.

Any pending payments within the 30-day window will be processed as scheduled. Your access to all membership resources will continue until the end of your current billing cycle.

Yes! If you cancel and wish to return in the future, we’d love to welcome you back. Please note that depending on how much time has passed and your care needs at that point, we may require another intake appointment to ensure you receive the most appropriate support.

We partner with Rupa Health and Evexia Diagnostics, two lab concierge services that make functional and advanced testing more accessible. You’ll work directly with them to pay for and complete your lab work. Both services accept HSA/FSA cards and offer payment plans.

• Rupa Health: Lab kits are shipped directly to your home, and Rupa provides clear instructions for sample collection.

• Evexia Diagnostics: Bloodwork can be completed at your local LabCorp draw site.

We do not bill labs through insurance, but we’ll always do our best to be transparent about pricing and help you choose the most relevant labs based on your needs and comfort level.

On average, patients spend between $350–800 on initial lab testing. While testing is completely optional, we believe in a “test, don’t guess” approach to help identify root causes and streamline your healing process.

If your labs are within the past 6 months, then Rachel will use those to develop your plan of care. Any labs beyond 6 months will be considered but repeat lab testing may be recommended. Rachel does not make any profit from these labs and the cost is 100% transparent to you, the patient.

If your labs reveal further investigation and treatment may be necessary beyond the scope of functional medicine, then you will be referred back to your primary care provider.You will be able to purchase appointments as needed. 

Yes, all visits are virtual. Your virtual visits will be completed through a secure telemedicine platform, Practice Better. You must have access to a phone, tablet, or computer for each virtual visit.

You are able to self-schedule your appointments through Practice Better. It's easy!

Rachel and Yana are available during select hours Monday-Friday.

We understand that life happens! There is a 24-hour cancellation policy for all appointments. 

If you can’t make your scheduled appointment time, please let us know at least 24 hours in advance via the Patient Portal. 

The best way to contact us is through the Patient Portal. We check messages regularly Monday through Friday and do our best to respond within 1–2 business days.

Please note: if your question is complex, requires detailed review, or cannot be answered briefly via messaging, you may be asked to schedule a follow-up appointment. This may count as your included monthly membership visit. Additional visits beyond that are billed at $150 per 30-minute session.

⏰ Our office operates by appointment only.

🚨 If you are experiencing a medical emergency, please contact your primary care provider, call 911, or go to the nearest emergency room.

Please note that to work with Root and Ritual Functional Medicine, you MUST maintain your own, separate primary care provider. 

We will not replace your primary care provider, as your PCP will still be performing your necessary annual preventative wellness exams, screening tests, and managing your medications. As consultants, we do not provide urgent/same day care that might require immediate assistance or hospitalization. We will be happy, if you desire, to communicate our findings and recommendations to your PCP to make sure they are “in the loop” with your plan of care.